This is a first-hand rate dental practice. From the moment I walked in, every staff member was polite and courteous. Everything that they did they explained thoroughly before it was done to me. My hygienist, Andi, was extremely skillful and professional, and my cleaning was painless. Dr. Aaron Marks was very professional and thorough with my examination. To me this is the way every type of medical care should practiced, but such treatment of patients today is sorely lacking. I would heartily recommend Marks Family Dentistry to anyone who wants the best in dental care.
I feel like a family member when I am seen by Dr. Marks every 6 months. They are concerned about whole health, spending time to understand and always up to date with technology. I've been a patient since 2004 and I would not go any where else.
Here's something that you probably do not hear people say about dentists much: I like these guys. They are direct, up-front, and honest about choices. They give you the full picture of your options, costs estimates and the upsides and downsides to those options. We moved to the area in 2000, initially selecting a dentist office that is closer to our home. However, we became wary of that practice as they always seemed to push the most expensive things and refused to think about any other options other than whatever they consider 'protocol'. So, we began a search for a new dentist, and folks had good things to say about the Marks Family. We made the switch in 2005. Now, 11 - 12 or years later, we have good things to say about Marks Family Dentistry too. They are totally customer-focused; we have had emergencies (like a broken tooth) and they have met us at the practice to handle it! Nothing like dentistry at 6:30AM! Every time one of our family has had to have a procedure done like that (wisdom teeth extraction, root canal, broken tooth, crowns, etc...) they give us a schedule of what it will cost and how much they estimate insurance will pay. Their estimates are always pretty close to what ends up happening, which improves our ability to figure out how to pay for the work. They also have a good billing program too, which we take advantage of. On top of all that, their dentist office is nice looking, well kept, clean and has plenty of seating if you end up needing to sit a moment before your appointment or have to wait for your kid or spouse. Lastly -- coolest thing ever is the crown milling machine that they have right in the office. Using digital technology, their system designs the crown to fit in your mouth, matches the porcelain color to your other teeth, and then mills the crown right there while you watch (if you want to). Sadly, I needed to have a crown done --- but this process was way cool watch! Costs that we found comparable or better to the other practice we used in the area. Communications that just can't be beat. Reliable estimates. Friendly, customer focused staff. Good dentists. Good hygienists. Good people.